Activity management

Job description

You will be responsible for carrying out back office processing to check the compliance of international payments on behalf of financial institutions.

Your role will involve :

  • Studying, analysing and integrating work orders into our client’s information system.
  • Developing planning strategies in line with optimisation criteria.
  • Analysing technicians’ reports and initiating the necessary corrective actions.
  • Comply with the requirements of the good practice charter for its activity and the company’s ethics charter
  • Apply the CSR charter and the company’s various policies and values.

Profile sought

  • A professional attitude and good people skills
  • Real interpersonal skills (ability to listen and exchange ideas),
  • Dynamic and responsive
  • Ability to work as part of a team while being highly autonomous
  • A good level of French
  • Persuasiveness (positive language, positive attitude)
  • Proficiency in office software and planning systems is desirable
  • Strong organisational skills

Training and skills

  • Bac 1 or higher is desirable
  • At least one year’s experience in a similar position

Working conditions

  • Salary: 800 dt for a 40-hour shift.
  • Attendance bonus: 100 dt
  • Target bonus: Uncapped and competitive
  • Luncheon vouchers : 6 DT / Day.
  • Insured transport : Yes.

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    Title: MrMrsMiss

    Profile

    Customer Relationship Center Environment Experience Level:

    Type of Experience in Customer
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    Do you have an outsourcing project? Do you want information about our organization? Do you want to learn about our achievements and client cases? Do you want an offer for a qualified project? Our sales team is ready to assist you at every stage of your journey. Contact us today to discover how we can meet your needs and provide you with an exceptional experience.

    Advancia Téléservices, a call center where innovation is at the heart of everything we do. Join our passionate and dynamic team to shape the future of the customer experience. With us, every team member matters, and your contribution is valued in every interaction. If you are ready to take on challenges and thrive in an environment where excellence is celebrated, we would love to have you with us.