Our call center helps you grow
Advancia Teleservices call center encourages the development of its employees and their advancement by relying on its training and skills development department, which supports them throughout their career with us and thanks to a performance-based policy that encourages the professional advancement of the most deserving. This department, with a budget of 5% of the payroll, enables Advancia Téléservices employees to develop their skills at different stages of their careers to ensure that customer projects are handled efficiently and effectively.
- 80% of our management staff come from the field.
- 35% of our staff have been assigned to more than one operation, thus ensuring constructive mobility within the company.
We offer several types of training:
- Generic themes: an introduction to the business or a refresher course.
- Training specific to customers and their projects: these courses are based on specific modules developed and designed with our customers.
- Skills enhancement training to help our staff succeed in their assignments.
