Complaints and returns management: Keep customer satisfaction at its highest level Managing complaints and returns is important for maintaining customer satisfaction and loyalty. Effective and timely handling of product complaints and returns can turn a negative experience into an opportunity to strengthen the relationship with your customers. At Advancia Teleservices, our services are designed to… Voir plus Customer complaints management

Personal services: 24/7 assistance for the elderly to ensure peace of mind in their daily lives Teleassistance for the elderly is an essential service to guarantee the safety and well-being of senior citizens living at home. With telephone assistance available 24/7, we help elderly people maintain their independence while offering their loved ones the peace… Voir plus Personal services

Domestic equipment repairers: Improve your efficiency and offer your customers a fast service The home equipment repair sector is all about speed of response and quality of service. Whether you’re repairing household appliances, heating systems, plumbing systems or electronic equipment, offering a responsive customer service, a follow-up service and efficient spare parts management are essential… Voir plus Home equipment repairers

Training centres: Improve your processes and deliver a seamless learning experience The training centre sector plays a key role in the development of skills and the transmission of knowledge. Whether you are an e-learning centre, an academic institution or a professional centre, we offer solutions to optimise the management of registrations, learner follow-up and the… Voir plus Training Center

Healthcare and wellness: Tailor-made solutions to optimise the quality of your services The healthcare and wellness sector demands management and support solutions that ensure a smooth patient experience, clear communication and high-quality services. Whether you are a clinic, wellness centre, hospital or home care company, Advancia Teleservices can help you provide dedicated customer support ,… Voir plus Customer relationship management in the healthcare sector

Real estate: optimise your customer and transaction management with dedicated solutions The real estate sector demands high-quality customer relations and rigorous property and transaction management. Whether it’s rental management, property sales or condominium services, Advancia Teleservices offers you solutions that optimise customer satisfaction and improve the efficiency of your operations. Our services are designed to… Voir plus Customer relationship management in the real estate sector

Automotive: Accelerate your customer services and optimise your operations The automotive sector faces constant challenges when it comes to customer service, claims management and technical support. Whether it’s after-sales services, warranty management or dealer support, we can help you deliver a quality customer experience while optimising your operations. Our solutions are designed to meet the… Voir plus Customer Relationship Management in the Automotive Industry

E-commerce: boost your online performance and improve the customer experience In the dynamic e-commerce sector, delivering a smooth, seamless customer experience is key to retaining shoppers and maximising conversions. Our dedicated e-commerce services enable you to efficiently manage your operations, optimise customer relations and ensure continuous availability of your online platforms. Advancia Teleservices will work… Voir plus Call centre for outsourced customer relationship management in e-commerce

Software publishers: support your customers in their digital transformation The software publishing sector is evolving rapidly, with increasing demand for innovative solutions and an impeccable user experience. Whether you offer B2B, B2C or SaaS software, Advancia Teleservices can help you provide quality technical support and customer care to ensure your users get the most out… Voir plus Software publishers