Our case studies: working together to create your success

Contact Center and Customer Satisfaction Surveys – Multi-Brand Automotive Dealership

Service Desk – Construction / Building Sector
Outsourcing IT support services to optimize costs while ensuring a high level of service quality.

IT Help Desk Support for a software publisher in the medical and paramedical sector
Software publisher with a client base of nurses, orthopedists, and physiotherapists

Help Desk N1/N2 – Assistance with the migration from Google to Microsoft 365
Migration of 4,000 users to Microsoft 365 within the agreed deadlines

Business Management
- OPERATIONS
- SERVICES PROVIDED
- VOLUMETRY
- SPECIFICATIONS

Business Applications Help Desk
- N1/N2 USERS
- SCOPE OF SERVICE
- SECURITY
- SERVICE COMMITMENTS

Telecom Solutions Help Desk
- OPERATIONS
- SERVICES PROVIDED
- VOLUMETRY
- SPECIFICATIONS

B2C lead generation
- FIELD OF ACTIVITY
- SERVICES PROVIDED
- VOLUMETRY

B2B telesales
- FIELD OF ACTIVITY
- SCOPE OF SERVICE
- SECURITIES
- VOLUMETRY

Customer Service
- FIELD OF ACTIVITY
- SERVICES PROVIDED
- VOLUMETRY
- SPECIFICATIONS
