Back Office

Back Office: Essential operational support for smooth administrative management

The Back Office is the invisible engine that keeps your operations running smoothly. Advancia Teleservices’ Back Office services offer you comprehensive administrative and operational management to optimise your internal processes. Whether it’s managing orders, invoicing, or updating data, our dedicated team ensures that everything runs in the background, allowing you to focus on your core business.

Advancia Teleservices Back Office Services: Optimum management for your business

  • Administrative and data management: We take care of data entry, database updates, and the management of your customers’ administrative information. Our Back Office teams ensure that data is accurate and that deadlines are met, so that your resources are optimally organised.
  • Order processing and invoicing: Advancia Teleservices manages order processing, from data entry to dispatch, ensuring rigorous follow-up. In addition, our Back Office teams handle invoicing, ensuring maximum accuracy and payment tracking to optimise your cash flow.
  • Logistics and procurement support: Our Back Office services include stock management, order management and supply tracking, to ensure that your supply chain runs smoothly. We work closely with your partners to ensure on-time delivery and consistent product availability.

The benefits of Back Office service

  • Optimisation of internal resources: By outsourcing your administrative and operational tasks, you free up your teams to concentrate on higher added-value activities, while ensuring rigorous management of back-office tasks.
  • Reduce errors and delays: thanks to our strict quality control processes, we minimise errors and ensure smooth and timely management of administrative and logistical operations.
  • Time savings and flexibility: Advancia Teleservices’ Back Office services, with their service desk, allow you to save time on time-consuming tasks, with the flexibility to adjust the level of service according to your company’s evolving needs.
  • Compliance and data security: Advancia Teleservices implements practices that comply with current regulations, particularly in terms of data protection. All sensitive information is treated securely to ensure confidentiality.

Why choose Advancia Téléservices to outsource your Back Office ?

  • Specialised and experienced teams: Our Back Office experts have extensive experience in managing administrative processes, guaranteeing a reliable and efficient service.
  • Flexibility and adaptability: at Advancia Teleservices we adapt our Back Office services to your specific needs, whether you require temporary or long-term support. Our tailor-made solutions integrate seamlessly into your existing processes.

Do you have an outsourcing project? Do you want information about our organization? Do you want to learn about our achievements and client cases? Do you want an offer for a qualified project? Our sales team is ready to assist you at every stage of your journey. Contact us today to discover how we can meet your needs and provide you with an exceptional experience.

Advancia Téléservices, a call center where innovation is at the heart of everything we do. Join our passionate and dynamic team to shape the future of the customer experience. With us, every team member matters, and your contribution is valued in every interaction. If you are ready to take on challenges and thrive in an environment where excellence is celebrated, we would love to have you with us.