Sales assistance: dedicated support to strengthen your sales force
Sales assistance plays an essential role in supporting your sales teams and your company’s overall performance. Advancia Teleservices offers comprehensive, tailor-made support. Our sales assistance services enable you to optimise each stage of your sales process, from lead follow-up to contract conclusion.
Sales support services offered by Advancia Teleservices
- Lead and Opportunity Management: At Advancia Teleservices, we help you structure and effectively manage your sales pipeline by providing rigorous follow-up of your leads and sales opportunities. Our helpdesk teams ensure that each lead is properly qualified and that information is centralised in your CRM, making your salespeople’s job easier.
- Sales administration support: delegate the administrative management of your sales to our teams. We’ll take care of preparing sales offers, drawing up quotations, managing contracts and following up enquiries, so you can concentrate on your core business: selling.
- Sales reminders and customer follow-up: ourAdvancia Teleservices experts provide strategic sales reminders to maintain an active link with your prospects and customers. Whether you need to follow up on a pending quotation, review an opportunity or schedule meetings, our sales support service ensures that no opportunity is missed.
- Dispute and complaint management: our teams are trained to deal effectively with commercial disputes and customer complaints. With a proactive approach, we help you maintain a high level of customer satisfaction by resolving problems quickly and implementing appropriate solutions.
The benefits of Advancia Teleservices’ sales support service
- Improved productivity: by delegating administrative tasks and sales reminders to our dedicated helpdesk, your sales staff can focus on what’s important: closing deals. This improves their productivity and allows them to maximise every opportunity.
- Rigorous and structured follow-up: thanks to Advancia Teleservices’ expertise in customer relationship management and the use of advanced technologies, we ensure structured and regular follow-up of each stage of the sales process.
- Reduced processing times: our support services reduce the time between each stage of the sales cycle, ensuring that quotations, contracts and complaints are processed quickly.
- Increased customer satisfaction: by effectively managing customer complaints and returns, and ensuring ongoing communication with your customers, we help to maintain a healthy customer relationship and improve customer loyalty.
Why choose our sales support services?
- Comprehensive and personalised support: with Advancia Teleservices’ support service, our teams adapt to your specific needs and intervene at every stage of the sales process, from lead management to sales administration and customer follow-up.
- Industry expertise: we have extensive experience in a range of industries, enabling us to offer solutions tailored to your markets and business objectives.