Telesales

Telesales : Boost your sales with a specialised contact centre

Telesales is a strategic pillar for companies wishing to boost their sales while optimising their customer relations. Thanks to our call centre specialised in telesales in Tunisia, Advancia Téléservices, we offer you a complete outbound call management service, aimed at increasing your sales performance while maintaining a high level of customer satisfaction.

Our call centre telesales services at Advancia Téléservices

  • Targeted telephone prospecting: our teams of qualified telemarketers at Advancia Téléservices identify and engage your future customers using cold calling and lead generation techniques adapted to your sector. Each call is personalised to maximise impact and encourage the conversion of leads into sales opportunities.
  • Qualified lead tracking: constant lead tracking ensures that the sales pipeline is managed effectively. Our integrated CRM ensures detailed tracking of each prospect, enabling telemarketers to follow up at the right time and close sales remotely.
  • Outbound sales calls: our offshore telesales agents in Tunisia are trained in the best practices of telephone sales, from negotiation to closing, with rapid results. We manage outbound calls from our contact centre, where every conversation is optimised to meet sales objectives.
  • Upselling and cross-selling: in addition to direct sales, our telemarketers specialise in upselling and raduct, offering customers complementary products or services to maximise the value of each transaction.

Advantages of our Advancia Teleservices call centre

  • Dedicated and specialised teams: our telemarketers are experts in customer relations and distance selling techniques. They master call management tools and work in synergy with your team to ensure a seamless customer experience.
  • Advanced technology: we use state-of-the-art technology in our call centre in Tunisia to ensure maximum productivity, including call automation, CRM data management and real-time monitoring tools for rigorous performance tracking in compliance with current legislation.
  • Flexibility and scalability: whether for a one-off campaign or long-term management, our contact centre adapts to your needs, with the ability to adjust teams and resources according to demand.
  • Continuous improvement: thanks to our detailed reporting and results-based approach, we analyse every phase of telesales in Tunisia to constantly improve our performance and increase your KPIs (conversion rate, customer satisfaction, etc.).

Why outsource your telesales to our Advancia Teleservices call centre?

  • Cost reduction: by entrusting your offshore telesales to a dedicated contact centre, you benefit from a significant reduction in costs linked to in-house management while gaining access to high-level expertise.
  • Save time and increase productivity: our teams manage outbound calls efficiently, allowing you to focus your internal resources on other strategic aspects of your business.
  • Sector expertise: we have in-depth knowledge of various sectors(telecoms, financial services, etc.), and we tailor our approach to the specifics of your market.

Do you have an outsourcing project? Do you want information about our organization? Do you want to learn about our achievements and client cases? Do you want an offer for a qualified project? Our sales team is ready to assist you at every stage of your journey. Contact us today to discover how we can meet your needs and provide you with an exceptional experience.

Advancia Téléservices, a call center where innovation is at the heart of everything we do. Join our passionate and dynamic team to shape the future of the customer experience. With us, every team member matters, and your contribution is valued in every interaction. If you are ready to take on challenges and thrive in an environment where excellence is celebrated, we would love to have you with us.