Date of last update: 18/02/2021
The purpose of this Cookie Policy (the “Cookie Policy”) is to inform users (“User”, “you”, “your”) of the website https://advancia-teleservices.com/ and mobile applications of Advancia Teleservices (the “Service(s)”) of the means that Advancia Teleservice (“we”, “us”, “our”) uses to consult and retain information relating to your browsing on the Service.
When using the Service, information relating to the browsing of your computer, tablet, smartphone, etc. (“Terminal”) may be recorded in text files called “cookies” installed on your Terminal, subject to the choices you have expressed concerning cookies and which you may modify at any time.
The Cookie Policy is an integral part of our Privacy Policy and should be read in conjunction with it.
The company responsible for processing your personal data is Advancia TéléservicesSA, a Tunisian company, whose registered office is located at Zone d’Activité Khéreddine, 26, rue Socrate Le Kram, 2015 Tunis – Tunisia, with capital of 1 244 194 Tunisian dinars, registered with the Tunisian National Register of Companies under number IU 1160010Z, whose telephone number is 216 71 16 30 00.
We may modify the Cookie Policy, in particular in order to comply with any legislative, regulatory, case law, editorial or technical developments. If we consider that the planned changes constitute a major revision of this Cookie Policy, we will place a notice on the Service to inform you of these changes and allow you to take certain measures before the changes are implemented. In some cases, we may also send an email to notify users with accounts of upcoming changes.
This Cookie Policy was last updated on the date indicated above. Continued use of the Service following the application of changes or revisions to this Cookie Policy constitutes acceptance of the provisions of the revised Cookie Policy as it now applies.
1 – What is a cookie?
A “cookie” is a small text, image or software file that we may record on the hard disk of your Terminal via your Internet browser or mobile application when you use the Service, subject to your agreement, where applicable, and unless you object.
During its period of validity, a cookie enables its sender to recognise the Terminal concerned each time this Terminal accesses digital content containing cookies from the same sender.
Once installed, cookies enable us to recognise you each time you visit the Service, and therefore to enable you to take advantage of all the features of the Service, to indicate that you have visited a particular page and thus to provide you with an additional service. They also enable us to improve your browsing comfort, secure your connection or adapt the content of a page to your interests or usage preferences.
The information recorded by cookies, for a limited period of validity, relates in particular to the pages visited, the type of browser you are using and other data that our online services process automatically, such as the identity of your Internet service provider, your IP address or the information you have entered on the Service (in order to avoid having to enter it again).
Cookies are not active files and therefore cannot harbour viruses. To find out more, visit https://www.cnil.fr/fr/comment-ca-marche.
2 – What are the cookies used for on the service?
2.1 – Browser cookies or “functional” cookies
Browser cookies are used to facilitate electronic communication or to provide online communication services at your express request. These cookies do not require your prior consent to be placed on your Terminal. You may not object to the use of these cookies, which are necessary to consult the Services.
These browsing cookies make it possible to:
detect connection errors
identify connection points;
ensure the security of the Service;
adapt the presentation of the Service to your Terminal’s display preferences (language used, display resolution, operating system used, etc.) when you use the Service, depending on your Terminal’s display or reading hardware and software;
to allow access to a reserved area subject to a login and password;
to store information relating to forms that you have filled in when using the Service;
to store your user preferences, display settings and the readers you use in order to facilitate your browsing the next time you visit the Service;
to save your choice regarding the use of cookies on our Service.
2.2 – Audience measurement cookies
The cookies used to measure the number of visitors to the Service are used to compile statistics and measures of the number of visitors to and use of the various elements that make up the Service (sections and content visited, path taken, etc.), enabling us to improve the interest and ergonomics of the Service.
In particular, these cookies may process data relating to the pages visited, the length of time the pages are visited, the browser you use to visit these pages, etc.
The use and storage of these cookies on your Terminal may be subject to your consent.
2.3 – Advertising cookies
Advertising cookies make it possible to improve the relevance of advertisements and content displayed on the Service and on third-party media.
In particular, advertising cookies make it possible to
measure the audience for the advertising displayed when it does not depend on your recent browsing or geolocation;
to determine in real time which advertisement to display according to your recent browsing habits in order to limit the number of times an advertisement is displayed and to help measure the effectiveness of an advertising campaign;
to determine in real time which advertisement to display according to your geolocation in order to display advertisements relevant to you and to help measure the effectiveness of an advertising campaign;
to process your personal preferences and evaluate certain personal aspects about you, and in particular to analyse or predict your personal preferences and needs.
The use and storage of these cookies on your Terminal is subject to your consent.
2.4 – Social Network cookies
Social network cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies enable you to interact with social networks (Facebook, Twitter, LinkedIn, etc.), and in particular to follow us on social networks or to easily share some of the content published on the Service.
When browsing the Service, you may click on the “social networks” buttons in order to consult our Facebook, Twitter and LinkedIn profiles and our YouTube channel. These third-party applications may place cookies in order to offer you targeted advertising. By clicking on the icon corresponding to the social network, the latter may identify you. If you are connected to the social network while browsing our Service, the sharing buttons allow you to link the content you view to your user account.
We limit the presence of cookies from social networks as much as possible, however we cannot control the process used by social networks to collect information relating to your browsing on our Service. We therefore invite you to consult their personal data protection policies to find out how they are used and what browsing information they may collect.
Facebook cookie policy
LinkedIn cookie policy
Twitter cookie policy
YouTube cookie policy
3 – What cookies are used on the service?
The table below lists all the cookies deposited and/or used on the Service and their main characteristics.
| Cookie sender | Cookie name | Purpose of cookie | Cookie description | Cookie validity period |
| _ga_6R8DFHC8PL | Functional cookie | Used to remember the User’s cookie consent preferences | 2 years | |
| Doubleclick.net | IDE | Functional cookie | Used to remember the User’s cookie consent preferences | 2 years old |
| _ga | Cookie for audience measurement | This cookie is a Google Analytics cookie used to distinguish between different users. It is valid for 2 years after the session date. | 2 years | |
| _gat | Audience measurement cookie | This cookie is a Google Analytics cookie used to limit the rate of requests. It is valid for 24 hours after the session date. | Session duration | |
| _gid | Audience measurement cookie | This cookie is a Google Analytics cookie used to distinguish between different users. | Session duration |
4 – Cookie validity period
The cookies issued on the Service are session cookies (the duration of which is limited to the time it takes to connect to the Services) and persistent cookies (the duration of which, although limited, is longer than the duration of a connection).
Session cookies are active only for the time of your visit and are deleted when you close your browser or the application. Persistent cookies remain stored on your Terminal’s hard drive for the period indicated in the table above.
5 – Your choices regarding cookies :
On your first visit to the Service, you will be asked to accept the use of certain cookies by means of a dedicated information banner. If you expressly accept, you consent to the use of cookies on your Terminal.
If you refuse the use and/or deposit of cookies on your Terminal via the Service, a refusal cookie will be deposited on your Terminal so that we can record the information according to which you have refused the use of the cookies concerned. If this refusal cookie is deleted, it will no longer be possible for us to identify you as having refused the use of these cookies.
You understand that cookies improve your browsing experience on the Service. Any settings you make may affect your browsing on the Service and your conditions of access to certain services requiring the use of cookies. We cannot be held responsible for the consequences of less efficient operation of the Service due to the impossibility of installing or reading the cookies required for their correct operation, once you have refused or deleted them.
In accordance with the applicable regulations, cookies whose purpose is to enable or facilitate communication or which are necessary for the provision of an online communication service that you have requested are not subject to your consent.
You have several options for managing cookies, and in particular for objecting to their use and/or deleting them:
5.1 – Our cookie management module
A cookie management module has been set up to enable you to manage the cookies used and/or placed on the Service. A window, which is part of the module and summarises the purpose and operation of cookies, is displayed to allow you to approve or disapprove the use of cookies on our site.
5.2 – Browser settings
You can also configure your browser software so that cookies are stored in your Terminal or, on the contrary, rejected, either systematically or depending on the sender. You can also configure your browser software so that you are offered the option of accepting or rejecting cookies from time to time, before a cookie is likely to be stored on your Terminal. You can also regularly delete cookies from your Terminal via your browser.
The help menu or the dedicated section of your browser will tell you how to express or modify your cookie preferences. By way of example:
For Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
For Safari™: https://support.apple.com/fr-fr/guide/safari/sfri11471/mac
For Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
For Firefox™: http://support.mozilla.org/fr/kb/Activer and disable cookies
For Opera™: https://help.opera.com/en/latest/web-preferences/#cookies
For iOS: https://support.apple.com/fr-fr/HT201265
For Android: https://support.google.com/accounts/answer/61416?co=GENIE.Platform=Android&hl=fr