Training centres: Improve your processes and deliver a seamless learning experience
The training centre sector plays a key role in the development of skills and the transmission of knowledge. Whether you are an e-learning centre, an academic institution or a professional centre, we offer solutions to optimise the management of registrations, learner follow-up and the organisation of training sessions. Advancia Teleservices helps you deliver an efficient, personalised and seamless learning experience.
Advancia Teleservices: Our Services for Training Centres
- Registration and Information Request Management: Advancia Teleservices manages online and in-person registrations, from information request to registration validation. The Advancia Téléservices teams also manage requests from learners (information, documents, training information) via a multi-channel service (telephone, email, chat).
- Technical support for learning platforms: We provide technical support for e-learning platforms (LMS), ensuring maintenance, content updates, andassistance to users in the event of access or operating problems. This ensures continuity of learning for learners.
- Learner satisfaction surveys and feedback: Advancia Téléservices carries out satisfaction surveys to assess the quality of training and teaching materials. Learner feedback is used to adjust content and improve the learning experience to best meet their expectations.
The benefits of our service for training centres
- Improved learner experience: By optimising the registration, follow-up and organisation processes, we offer learners a fluid and personalised experience, guaranteeing customer satisfaction and commitment throughout the course.
- Training Management Optimisation: We help you simplify and automate training management, reducing repetitive administrative tasks and allowing trainers to focus on their core mission: teaching.
- Continuous Technical Support: Advancia Teleservices provides responsive technical supportfor e-learning platforms, ensuring continuous availability of courses and a seamless experience for learners.
Why choose our service for training centres?
- Expertise in training management: Our teams have extensive experience in training, from classroom-based courses to e-learning platforms, with an understanding of the specific needs of trainers and learners.
- Customised approach: Advancia Téléservices tailors its services to the specific needs of each training centre, whether you are offering short courses, professional certification courses or online training.