Training Center

Centre de formation

Training centres: Improve your processes and deliver a seamless learning experience

The training centre sector plays a key role in the development of skills and the transmission of knowledge. Whether you are an e-learning centre, an academic institution or a professional centre, we offer solutions to optimise the management of registrations, learner follow-up and the organisation of training sessions. Advancia Teleservices helps you deliver an efficient, personalised and seamless learning experience.

Advancia Teleservices: Our Services for Training Centres

  • Registration and Information Request Management: Advancia Teleservices manages online and in-person registrations, from information request to registration validation. The Advancia Téléservices teams also manage requests from learners (information, documents, training information) via a multi-channel service (telephone, email, chat).
  • Technical support for learning platforms: We provide technical support for e-learning platforms (LMS), ensuring maintenance, content updates, andassistance to users in the event of access or operating problems. This ensures continuity of learning for learners.
  • Learner satisfaction surveys and feedback: Advancia Téléservices carries out satisfaction surveys to assess the quality of training and teaching materials. Learner feedback is used to adjust content and improve the learning experience to best meet their expectations.

The benefits of our service for training centres

  • Improved learner experience: By optimising the registration, follow-up and organisation processes, we offer learners a fluid and personalised experience, guaranteeing customer satisfaction and commitment throughout the course.
  • Training Management Optimisation: We help you simplify and automate training management, reducing repetitive administrative tasks and allowing trainers to focus on their core mission: teaching.
  • Continuous Technical Support: Advancia Teleservices provides responsive technical supportfor e-learning platforms, ensuring continuous availability of courses and a seamless experience for learners.

Why choose our service for training centres?

  • Expertise in training management: Our teams have extensive experience in training, from classroom-based courses to e-learning platforms, with an understanding of the specific needs of trainers and learners.
  • Customised approach: Advancia Téléservices tailors its services to the specific needs of each training centre, whether you are offering short courses, professional certification courses or online training.

Do you have an outsourcing project? Do you want information about our organization? Do you want to learn about our achievements and client cases? Do you want an offer for a qualified project? Our sales team is ready to assist you at every stage of your journey. Contact us today to discover how we can meet your needs and provide you with an exceptional experience.

Advancia Téléservices, a call center where innovation is at the heart of everything we do. Join our passionate and dynamic team to shape the future of the customer experience. With us, every team member matters, and your contribution is valued in every interaction. If you are ready to take on challenges and thrive in an environment where excellence is celebrated, we would love to have you with us.