Advancia Teleservices is a call center that aims to be not only a support, but also a strategic partner for your company. That’s why our call center deploys all of its customer relations and appointment scheduling resources to help you land qualified appointments. Our French-speaking call center agents will act as true ambassadors for your brand.
Making appointments through our offshore call center
Experts in telephone prospecting, we are a benchmark call center for appointment setting. Advancia Téléservices has a team of telephone advisors who are experts in making appointments, who are attentive, responsive and have a sales pitch worthy of your sales teams.
Whether it’s inbound or outbound, our call center guarantees you a quality service at an unbeatable price. Our main objective is to get you as many qualified appointments as possible in order to optimise your company’s sales performance.
Appointment management
Our call center provides you with a team of expert B2B and B2C call center agents who will support you in your sales efforts. The appointment management strategies deployed are aligned with your quality requirements while ensuring a quality relationship with your prospects.
Advancia Teleservices’ teleconsultants have the know-how to prepare the ground for sales and make it easy for you to win contracts with French customers. Our strategy includes several stages:
- File qualification, which results in the creation of a list of qualified customers based on your customer files and databases;
- Setting up the script for hard-hitting , effective sales pitches ;
- The sales proposal, based on quality telephone calls. Our telephone advisers are trained to summarise your offers and rephrase them clearly, coherently and concisely;
- Optimising the management of your sales schedule to organise your sales staff’s travel and increase their efficiency.
Appointment confirmation
The appointment setting service provided by our call center is based on a complete strategy including the confirmation of appointments between your prospects and your sales reps. We offer to manage your entire qualified appointment confirmation process with the guarantee of impeccable management and quality. If you arein France and arelooking for a call center to make or manage appointments, you can rely on Advancia Téléservices.
The strategy implemented by our offshore call center takes into account the planning of your field sales representatives, and includes the management of their diaries in order to optimise their efficiency.
The benefits of outsourcing appointment setting
By outsourcing your appointment setting service to us, you benefit first and foremost from the skills and expertise of a team that has mastered telephone prospecting. Our call center understands your needs and is able to put them into words to help you sell to prospective customers.
Managing appointments is also a time-consuming task that can take you away from your core business. Thanks to its services, Advancia Téléservices saves your sales staff a considerable amount of time and helps you make cost and management savings.