“We have always found Tunisie Télécom and its teams to be attentive and available, which has enabled us to ensure the growth of our services, particularly internationally
Category: News
ISO 27001:2013 Certification Call Center Tunisia
Advancia Teleservices in our partner Inolys’ magazine La Gazelle
Appearance of Advancia Téléservices in the magazine la Gazelle out of the special series “séminaire de folie
Contact center: the importance of personalisation in customer service
In this new digital age, customers can find out about, evaluate and compare a company’s services or products in just a few clicks. This information enables them to demand a personalised service from the company with which they interact. Personalised customer service refers to the provision of personalised services that meet the exact needs and desires of the customer.
Video: Advancia Teleservices since 2010
Watch a video about Advancia Teleservices since its creation in 2010
ISO 18295-1:2017 Customer Contact Center certification
ISO certification Call centre
Advancia Téléservices obtains ISO certification. The ISO 18295-1:2017 Customer Contact Centre standard is….
Video: Old But Gold
Watch a video of our employees’ feedbackApply and become part of the Advancia Téléservices family ? 71 163 029? [email protected] Advancia Teleservices… Make an appointment with the future
Success Party see animated
On 22 December 2017, Advancia Téléservices organised an evening with the theme “Success Party”
CSR commitment
Advancia TeleservicesThe only Customer Relations Centrein Africa with CSR Commitment Label “Commited to CSR, the label that makes all the difference” What is Committed to CSR | Committed to CSR is more than a label What is committed to CSR ? CSR is the voluntary commitment of a company or organisation to sustainable development. It… Voir plus CSR commitment