Advancia Téléservices obtains 100% PCI DSS certification: a new milestone in its security system

Publié le, 16/03/2026

PCI DSS certification | Data security | Compliance | Offshore contact centre

Advancia Téléservices is pleased to officially announce that it has obtained PCI DSS (Payment Card Industry Data Security Standard) certification with a 100% compliance rate. This international recognition consolidates an already recognised security system based on ISO 27001 certification and the successful completion of the national cybersecurity regulatory audit.

What is PCI DSS certification?

The PCI DSS standard is an international security framework developed by the PCI Security Standards Council, which brings together the world’s leading payment networks (Visa, Mastercard, American Express). It defines a set of technical and organisational requirements designed to protect cardholder data throughout the processing chain. Achieving 100% compliance means that no requirement in the standard is partially covered: compliance is total, verified and documented.

This certification was issued following an audit conducted by ControlCase, an assessment body accredited (QSA – Qualified Security Assessor) by the PCI Security Standards Council, recognised worldwide for its expertise in PCI DSS certification. ControlCase supports organisations in obtaining and maintaining compliance with payment data security standards.

Double compliance  exceptional : in the offshore market

Advancia Téléservices is now one of the few offshore contact centres to boast dual certification in data processing security:

  • ISO 27001 – Information Security Management System, internationally recognised.
  • PCI DSS – Comprehensive payment data protection in accordance with the most demanding international standards.

Concrete benefits for our clients

For companies that entrust us with their operations, this certification provides direct and measurable guarantees:

  • Total protection of their end customers’ payment data against fraud or breaches.
  • Easier compliance with GDPR requirements and internal audits by their risk management departments.
  • A differentiating factor in responses to international calls for tenders, particularly in the e-commerce, banking, insurance and telecoms sectors.

This 100% PCI DSS certification is a concrete expression of Advancia Téléservices’ philosophy: compliance is not a constraint, it is a commitment of trust to our customers.

Do you have an outsourcing project? Do you want information about our organization? Do you want to learn about our achievements and client cases? Do you want an offer for a qualified project? Our sales team is ready to assist you at every stage of your journey. Contact us today to discover how we can meet your needs and provide you with an exceptional experience.

Advancia Téléservices, a call center where innovation is at the heart of everything we do. Join our passionate and dynamic team to shape the future of the customer experience. With us, every team member matters, and your contribution is valued in every interaction. If you are ready to take on challenges and thrive in an environment where excellence is celebrated, we would love to have you with us.

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